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1300 GAS 000
1300 427 000
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Gas Heater Service Sydney

Your Trusted Dux Authorised Agents

At Gas Heater Service Sydney, we are proud to be an authorised agent for Dux. We specialise in supplying, installing, servicing, and repairing all types of water heater systems from the Australian brand. Our technicians are trained and certified at Dux’s facility.

So, when it comes to installing or servicing Dux systems, you can have complete peace of mind in the knowledge that the job will be done right the first time. Our advisors will provide you with expert recommendations on matching the right system with your home and family’s needs. Since we know Dux system’s inside out, our repair and maintenance services can help get the most out of your hot water heater’s performance and lifecycle.

Dux Hot Water

Dux’s hot water systems are valued in the Australian market for their quality build, innovative technologies, and high energy efficiency. It has become a household name due to the reliability and longevity it offers through its hot water solutions. Dux has been in the industry since 1915 and has built a reputation for offering Australian-made products. The brand makes its top-grade systems at its state-of-the-art manufacturing facility in NSW. They lay a lot of emphasis on R&D, which has enabled them to match their offerings with the Australian market needs.

Dux Hot Water Systems Range

Dux offers hot water systems with capacities ranging from 25-litre to 400-litre. We supply, install, and service all of them. The choice of the right tank system will be based on your family’s needs and the space available for installation. We can help you choose the right shape of the tank to ensure convenient installation.

Dux Gas Hot Water Systems

Dux’s gas hot water range includes three different options that vary in terms of their energy star ratings. The Dux Prodigy series is available in models with 3-star, 4-star, and 5-star ratings. The 5-star rated systems keep the heat loss in check with a proprietary flue damper design. This increases energy efficiency and reduces the cost of operation. The 5-star rated system has a warranty of 10 years, while the 3 and 4-star rated systems are covered by a 7-year warranty.

Continuous Flow Hot Water Systems

We also install and service Dux’s two continuous flow hot water systems. These systems are rated 6-star and provide quick access to hot water. These models stand out for their high energy efficiency because they do not store hot water and there is no associated energy wastage.

Get In Touch With Our Team Today

Gas Heater Service Sydney

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*All specials will apply with any gas heater service booked. First gas heater cost will vary depending on model. Fill in details and we will get back to you ASAP!

Gas Heater Service Sydney
M
Milka Nisevic

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I had Jesse here today servicing my heater. He was excellent I’ve dealt with a lot of trades people but the level of professionalism in Jesse is un matched. I will highly recommend Jesse & the services of Gas Heater Service Sydney to all my friends and family. And anyone who would need them thanks again Gas Heater Service Sydney & big thank you too Jesse for an exceptional service

N
Nathalie Haurdic

Positive: Professionalism

Selim was amazing! So knowledgeable, professional and very thorough when he serviced our gas heater and bbq. Highly recommend. He checked things that the previous company I used had not even mentioned. Thank you for your wonderful service!

H
Helen Leggett

Positive: Professionalism, Punctuality, Quality

The serviceman Hayden and his assistant were excellent. So polite and helpful. I had 3 heaters serviced for the first time in several years. ( my bad) . They showed me what needed doing and thoroughly cleaned then checked the heaters for leaks etc.
They even helped me put the spare heater in the storage downstairs.

Booking was easy, the staff were lovely to deal with and accommodating about finding a time that fitted my work schedule.

There were SMS reminders and a phone call when on the way. They arrived on time and for the last job on a Friday arvo were super pleasant, didn’t rush , just took time to do it properly. Highly recommend.

G
Garry White

Positive: Professionalism, Punctuality, Value

Joseph was our technician. He arrived promptly following a phone call to say he was on his way. Joseph was efficient, pleasant and informative about the service to our Rinnai gas heater. He showed me photos of the inside before the service. Will recommend to anyone.

M
Malcolm Haynes

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Hayden was very good. He explained everything he was doing and suggested options for our water heater that we might like to consider. He was friendly and knowledgeable. A job very well done.

P
Preeti Ahluwalia

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Jess was amazing and full of thorough product knowledge. He was able to service the heater, identify all the issues and rectify straight away.

I would highly recommend his skills and expertise for anyone interested in servicing their appliances.

Gas Heater Service Sydney
R
Richard Zhang

Positive: Professionalism, Punctuality, Responsiveness, Value

Get my gas heater fixed by Gas Heater Service Sydney. Friendly receptionist and keep me well informed along the way. William did the job, a nice guy with good manner. No hesitation to recommend them to anyone.

D
Daniella Pasquini

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I had Jesse here today to service my heater, he was exceptional & professional. I didn’t know I have to get this done but I’m extremely glad I did. I’m very happy with the service provided & I high recommend the company & Jesse

N
Nick Hadji

Positive: Professionalism, Punctuality, Responsiveness

These guys have thought of the whole customer process when it comes to the service of heaters, and they have nailed every single part of the process. If you want to support companies that go above and beyond, then dont hesitate in giving Gas Heater Service Sydney a call. Hayden and his colleague were excellent. Efficient, knowledgable and professional, with full transparency on the repairs they were doing.

M
Michael U

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Excellent service, very professional and friendly, Hayden gave detailed explanations what they are doing and how to best care for the product. Conducted all checks, found a small leak and replaced the bayonet. Also referred me to Jemna to arrange for a new gas distributor.

Highly recommended!👍

T
Tony Colombo

Positive: Professionalism, Punctuality

This call-out exceeded my expectations, the tradesman Selim did a wonderful job, very polite, good explanation on what the problem was, kept me informed during the process. Highly recommend regards Tony

J
Josh Mathews

Positive: Professionalism

We had a strong smell of gas in our kitchen. On top of this, one gas burner wouldn’t go out & another wouldn’t come on.

Jesse took the time to explain, in simple language, the potential problem & the solutions available. He was friendly & quick. Highly recommend.

Why Choose Gas Heater Service Sydney for Your Hot Water Systems?

There are many reasons you would want to choose our services for installing and servicing your Dux systems:

  • Expert advice from Dux-trained hot water specialists
  • Family-owned and operated business
  • $0 call-out fees
  • Honest upfront quotes
  • Guaranteed same-day hot water availability
  • $100 cash-back when trading in your old water heater

  • 24/7 emergency service
  • Workmanship covered by a lifetime warranty
  • Our crew arrives at your place fully stocked, equipped, and ready to install
  • We offer reasonably priced services
  • Service cost by the job and not by the hour
  • We have certified hot water technicians
Gas Heater Service Sydney

Get In Contact With Our Licensed Team

If you are without hot water, call us at 1300 427 000 and we can ensure same-day installation or repair services. You may also send us a message through this Online Form and we will get back to you at the earliest.

Gas Heater Service Sydney 4.9 128 Google Reviews
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Gas Heater Service Sydney
Gas Heater Service Sydney

Gas Heater Service Specials For The 2nd Gas Heater

  • We come to you
  • Service & parts with warranty
  • We are available 24, 7 days
Only $132
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Gas Heater Service Sydney

Get A Gas Safety Check
For Your Home

  • Free gas leak test
  • Free Carbon monoxide testing
  • Free Check Hose Validation & Bayonet Point
FREE
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Gas Heater Service Sydney

3M Gas Hose Extension
(Supplied & Installed)

We Come To You

$99
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Gas Heater Service Sydney

Call out fee

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$0
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Gas Heater Service Sydney

Senior Discount

We come to you

10%
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Gas Heater Service Sydney

Dual Smoke & Carbon monoxide Alarm

(Supplied & Installed)

$66
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What Our Clients Are Saying About Gas Heater Services

With over 158 real reviews from real customers

Did you know 90% of our clients refer us to their family and friends!? We are a family owned and operated business and local to the Sydney region. Our reviews speak for themselves as we aim for 100% customer satisfaction every single time.

We will ensure you are happy with our service before we leave your home or business. We seek feedback after your job is complete by close of business regarding the experience to ensure we put the customer experience and safety first and we always striving to be better.

Gas Heater Service Sydney 4.9 128 Google Reviews
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Gas Heater Service Sydney
Gas Heater Service Sydney
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Why Choose Our Team?

Mobile Service To your front door, We come to you
Licensed & Trained Gas Technicians
Upfront Pricing, We dont Charge Per Hour, No Hidden Costs
Emergency service available 24/7
Parts and labour guaranteed, Lifetime Labour warranty with all our workmanship
Over 20 years experience & family owned business

Why Service Your Gas Heater ?

Safety and health (prevents gas leaks and Carbon Monoxide poisoning (CO))
Removes all dirt and dust accumulation that you could potentially inhale
Keeps your warranty void
It helps to lower your energy bills
Increases the lifespan of your gas heater (prevents issues from occurring in the middle of the night in winter)
Comfort to keep you warm
Gas Heater Service Sydney
Follow Our Youtube For Tips And Tricks

Frequently asked Hot Water Service Questions:

1

How do I turn on the pilot flame?

Its very simple Turn the knob to the star, Hold it down for 20 seconds, press the ignition button, Then turn the knob to number 6. Call Gas Heater Service Sydney 1300 427 000.

2

How come I have no hot water?

Gas supply is shut off, Power is shut off, Ignition not working,

May Need a Service Call/ Diagnostic Call Gas Heater Service Sydney 1300 427 000

3

Why does my hot water smell funny?

This usually occurs because of rusted tank inside and sediment which is a naturally occurring material that is broken down by processes of weathering and erosion, and is subsequently transported by the action water. Call Gas Heater Service Sydney 1300 427 000

4

Why is my hot water brown colour?

Inside has been Rusted hot water heater needs replacing, This is also a health hazard and not good for the skin & water piping system as it can block up the filters on the taps and cause more issues further down the line. Call Gas Heater Service Sydney 1300 427 000

5

How long should hot water heater last for?

8-12 years, Approximately 10 years

6

Why do we recommend Rheem & Rinnai?

Rheem and Rinnai are the Crème De La Crème when it comes to your hot water heater systems and not only that we always have these in stock as they are an Australian company and easy to source the heaters.

7

Which is better Gas or Electric?

Gas is Generally Cheaper to run than electricity However With the new Gas instantaneous hot water heaters the energy rating is so good that it only consumes gas when only in use as it does not need to heat up a storage water. its just instant!

8

Noisy hot water system?

Your hot water heater may be making a rumbling, crackling or popping noise. This could be one of a few things, including but not limited to debris built up, tank containing sediment, poor water flow, water pressure. Contact us for a free inspection/quote!

9

My hot water does not last long?

There could be a number of reasons for this including but not limited to, the age of the heater as all hot water heaters have a shelf life like any appliance. Another reason could be due to multiple appliances using hot water running simultaneously  If you want to avoid running out of hot water, something to consider would be investing in an instantaneous system. Contact us for a free inspection/quote!